Working Conditions at Uber & Co: Fairwork Study Sounds Alarm

In light of growing criticism of precarious working conditions at Uber and Bolt, municipal measures are coming into focus. The Fairwork report shows: Without statutory minimum prices, wage dumping and tax fraud are threatening—at the expense of drivers and competition.

Ride service providers like Uber and Bolt are increasingly criticized for poor working conditions – the current Fairwork Report 2025 awards zero points for the first time. | Photo: Erik Mclean via Unsplash
Ride service providers like Uber and Bolt are increasingly criticized for poor working conditions – the current Fairwork Report 2025 awards zero points for the first time. | Photo: Erik Mclean via Unsplash

The current Fairwork report 2025 on platform work in Germany gives mobility services Uber and Bolt a poor grade. Both companies receive 0 out of 10 possible points in the scientific evaluation. The report was created by an international research team from the universities of Oxford, Berlin, and Potsdam. Five criteria were evaluated: fair pay, fair working conditions, fair contracts, fair management, and fair participation.

Deterioration compared to previous years

Compared to previous editions, a negative trend is apparent. Uber was still able to achieve one point each in the reports of the years 2020 and 2021. In 2025, the company scored no points for the first time. A decline is also evident in the overall average of mobility platforms: while the average was five points in 2020, it fell to one point in 2021 and now to zero points in 2025.

No Progress in Fair Work

According to the report, there is no progress in fair working conditions in the platform economy in Germany. Rather, a deterioration is noted. The study authors emphasize the need for effective regulation, especially for intermediaries and subcontractors, to ensure fair employment practices.

Minimum Prices as a Political Response

Amid ongoing discussions about working conditions in platform services, minimum prices for ride services are gaining importance. In several cities, their introduction is being discussed. In Heidelberg, minimum prices were decided at the beginning of the month. The legal basis for such regulations has existed since 2021. The municipalities and districts are responsible for implementation.

Case Study Munich: Losses per Hour

An example from Munich highlights the economic challenges for drivers: In order to work cost-effectively, an hourly turnover of 40 euros would be necessary. According to their own statements, Uber and similar platforms fall significantly below this and report losses of about 12 euros per hour. According to critics, this situation favors systematic issues such as wage and social insurance fraud.

Call for Regulation

The Fairwork report sees mandatory minimum prices as a way to counteract social dumping and promote fair competition in urban transportation. Without such a lower limit, price competition will be carried out on the backs of the employees.

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