Online application for taxi and hire-car licenses: New opportunities, new risks

Digital application channels accelerate permitting procedures in the passenger transport sector. But industry representatives warn: The simplified registration could further strengthen Uber and similar operators in cities such as Frankfurt or Wiesbaden.

Stock image: Online licensing for taxi and private hire vehicle operators is intended to speed up processes – however, in Wiesbaden there are concerns about a rise in new entrants and possible market shifts. | Photo: AI-generated
Stock image: Online licensing for taxi and private hire vehicle operators is intended to speed up processes – however, in Wiesbaden there are concerns about a rise in new entrants and possible market shifts. | Photo: AI-generated

The Alzey-Worms district administration has taken another step in digitizing its administrative services. As of September 23, 2025, applications for permits in commercial passenger transport can be submitted online. The offering is aimed at companies that wish to operate taxis, hire cars, or buses.

Process and Requirements

All permits under the Passenger Transport Act can now be applied for via the district administration’s service portal. The application also includes the submission of all required documents, including certificates of good conduct, evidence of professional competence, and proof of financial capacity. According to the administration, processing will generally take around four weeks, provided all documents are complete.

Access is available via the “Services – Taxi and Hire Car Services” section or via “My Request – e-Services (Online Services).” The administration also provides detailed information there on requirements and processing times.

Opportunities and risks

The introduction of the new online service is intended to simplify, accelerate, and make procedures more transparent. However, the move is not viewed entirely positively. Critics point out that the simplified application process could also give rise to new problems.

"What sounds good at first is not necessarily good. You can assume that many new Uber private-hire companies will use the service to register their business there — and then operate in Wiesbaden or Frankfurt. Congratulations, yet another loophole for Uber and the like," said taxi heute editor-in-chief Thomas Kanzler.

This makes it clear: While digitalization brings greater administrative efficiency, questions remain about the impact on regional markets and the oversight of the private-hire vehicle industry.

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