Ihr kostenloser Branchen-Newsletter
Lassen Sie sich von unseren Fachjournalisten einmal wöchentlich über die wichtigsten aktuellen Entwicklungen der Taxi-Branche informieren, bequem direkt in Ihre Mailbox.
Aktueller Termin
Meist gelesen
Uber in court: Allegations of discrimination against passengers with disabilities
The U.S. Department of Justice has sued the ride-hailing company Uber for discrimination against people with disabilities. The complaint accuses the company of repeatedly turning away riders with service dogs and unlawfully charging additional fees.
Allegations against drivers
According to the allegations, drivers in multiple instances refused to transport people with disabilities. This includes cleaning and cancellation fees that were allegedly charged unlawfully. In addition, in some cases passengers were denied the front passenger seat, preventing mobility aids from being stowed as required. As a result of these practices, those affected missed appointments or had to endure significant delays.
Demand for damages
The lawsuit was filed in a federal court in Northern California. The Department of Justice is seeking $125 million in damages on behalf of affected individuals who had previously filed complaints.
Statement from Uber
Uber rejects the allegations and points to existing company policies. Drivers are required to accept service dogs and to assist in stowing mobility aids. According to the company, a hotline for complaints was established in 2023 for cases where passengers were refused service because of service dogs. Confirmed violations have resulted in sanctions up to and including the deactivation of driver accounts.
Further proceedings
Uber is headquartered in San Francisco. The lawsuit is currently in its early stages and is still being litigated.
Content automatically translated.
Taxi-Fahrzeuge (Pkw) , Taxi-Newsletter, Taxameter, Taxi-Fahrer , BZP – Deutscher Taxi- und Mietwagenverband , Straßenverkehrsordnung (StVO) , Krankenbeförderung , Weiterbildung , Taxi-Konzessionen , Verkehrspolitik , Mietwagenbranche , Taxi-Apps , Berufskraftfahrer-Qualifikations-Gesetz BKrFQG) , Taxizentralen , Personal, Gehälter, Arbeitsschutz , Wirtschaftsnachrichten , Werbung , Taxi-Folierung , Taxi-Umrüster , Straßenverkehr , Elektromobilität, Taxifuhrpark und -flottenmanagement , Taxi-Versicherungen , Hybrid, Diesel, Erdgas , Taxi-Magazin
