Taxi.de and Bliq.ai: How autonomous vehicles are integrated into existing taxi fleets

Autonomous driving is frequently discussed as an attack on the traditional taxi industry. Taxi.de and Bliq.ai pursue a different approach: They want to integrate new vehicle technologies into existing fleets. Taxi.de contributes the booking and dispatch systems as well as the contacts to taxi, rental car, and patient transport operators. Bliq.ai brings the technology for automated driving, remote monitoring, and the related operational processes. The partners want to jointly test how automated vehicles can be integrated into the everyday operations of the companies — in large cities as well as in smaller municipalities. The local operators should contribute their market knowledge and help shape the development.

For the industry, the key question is especially who will control customer contact and the dispatch of bookings in the future. Taxi.de and Bliq.ai rely here on a division of labor: The technology provider supplies the automated driving functions, while the established companies bring in their customer relationships and operational processes. Whether this will become economically viable remains to be seen in practical deployment.

Taxi.de: From dispatching to the AI dispatcher

Taxi.de has long been more than just a digital ordering portal. The Hamburg-based company Talex mobile solutions offers taxi and rental-car operators software for fleet management, order dispatching and invoicing. According to the company, the solution is in use at more than 900 companies and central offices. It supports, among other things, shift planning, vehicle location, the dispatch of medical and shared rides, as well as billing with payers. An example of AI usage is TOBY, Taxi.de's AI telephone assistant. It accepts ride requests around the clock, records pickup address, destination and desired pickup time, and passes the data directly to dispatch. According to Taxi.de, more than 10,000 orders were processed via TOBY for a Leipzig taxi company within ten weeks. In addition, there is a WhatsApp assistant, online bookings and digital solutions for billing medical rides.

This infrastructure could also be important for autonomous vehicles. A self-driving taxi must not only find the way to the destination. It must be ordered, assigned to a job, monitored and billed. It is precisely at this interface between vehicle technology and day-to-day business that the collaboration focuses.

Bliq.ai brings the technology for automated driving

Bliq.ai, a Berlin-based technology company, develops autonomous vehicles and the associated systems. The concept includes sensors, vehicle software, and remote technical monitoring. According to the company, it already operates vehicles under remote supervision. In May 2026, Bliq announced a permit for driverless driving on public roads in Estonia. However, this permit does not automatically apply to operations in Germany.

Bliq also works with partners from public transport. An August 2026 agreement with the Vetter Verkehrsbetrieben and MoPla Solutions is intended to prepare autonomous shuttles in the Anhalt-Bitterfeld district. This shows that Bliq's technology is not limited to classic robotaxis, but also aims to unlock it for other forms of passenger transport.