Uber enters the courier business
The ride-hailing and food delivery company Uber will soon also mediate the transportation of items in Germany. The new service "Uber Courier" is immediately available in Berlin, Cologne, Munich, Frankfurt, Düsseldorf, Hamburg, Hanover, Stuttgart, and Mannheim, the company announced in Berlin.
The service was launched in the UK a week ago. Uber relies on its existing network of delivery partners for the new courier service. Depending on the size of the shipment and the distance, the couriers are either on bicycles or in cars. The items being shipped may weigh a maximum of 20 kilograms each, but no more than 60 kilograms in total. Additionally, they must fit in the trunk of a mid-sized car.
As is customary with rides arranged through the Uber app, the costs for "Uber Courier" are also displayed in advance in the app – these are calculated based on travel time and distance. According to Germany Chief Christoph Weigler, Uber is also targeting local small business owners with the new option, allowing them to quickly send ordered items to customers within the city.
Criticism from the Taxi Industry
Since entering the market in Germany eleven years ago, Uber has faced significant resistance from taxi associations, unions, and parts of the political sector. Criticisms include the business models and working conditions at Uber partner companies. Representatives of the traditional taxi industry, in particular, view Uber very critically. Last year, Uber opened its app to all taxi companies in Germany to significantly expand its presence and position itself more strongly as a partner of the taxi industry. According to Uber, around 20 percent of all taxis in cities like Berlin now cooperate with Uber, with over 4,000 taxi drivers nationwide.
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