More transparency: fixed taxi fares now also available in Duisburg and Hanover

An algorithm calculates the fare in advance and factors in demand and traffic conditions. Passengers receive price certainty, and drivers benefit from greater predictability.

Since September 2025, taxis in Duisburg and Hanover can be booked at a fixed price via the Freenow app. | Photo: Freenow
Since September 2025, taxis in Duisburg and Hanover can be booked at a fixed price via the Freenow app. | Photo: Freenow

As of 1 September 2025, passengers in Duisburg and Hanover can book taxi rides via the Freenow app at a fixed price. The pricing model complements the existing taximeter-based billing and is designed to provide greater transparency for passengers and planning certainty for drivers.

Calculation and parameters

The fixed price is determined on the basis of the shortest route. It is based on the tariff-stipulated base fare and per-kilometre rates. To reflect fluctuations in supply and demand, deviations of up to ten percent in either direction are possible. An algorithm factors in current traffic data as well as vehicle availability.

Benefits for passengers and drivers

Passengers are given a binding price before the ride begins, regardless of traffic conditions or trip duration. For drivers, the model is intended to enable more predictable earnings and higher vehicle utilization.

Experience in other cities

The fixed-price option is already available in several German cities, including Hamburg, Berlin, Munich, Düsseldorf, Cologne, and Nuremberg. With the rollout in Duisburg and Hanover, Freenow is extending the model to two additional major cities. In Hanover, the launch is emphasized in light of the frequently strained traffic situation; in Duisburg, with the city’s role in the transition toward modern urban mobility.

Regulatory prerequisites

Whether fixed prices can be offered in a city depends on the respective taxi fare regulations. Only an appropriate amendment makes their introduction possible. Freenow expects more cities to follow suit in the future.

Further demands by the company

Beyond fixed prices, the company advocates a minimum transport fare for private hire vehicles with drivers. The aim is to create fair competitive conditions compared with the taxi trade.

Company background

Freenow is a European mobility platform headquartered in Hamburg. In addition to taxi bookings, it offers other services such as car sharing, e-scooters, or private hire vehicles with drivers, and is active in nine European markets across more than 180 cities. In July 2025, Freenow was acquired by the US mobility provider Lyft.

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