Customs, Taxi Industry and Uber & Co.

In mid-May, around 900 staff members of the Customs' Financial Control of Illegal Employment department were deployed nationwide to take a closer look at the taxi and rental car industry. Almost 1,600 drivers were interviewed and 260 business documents were examined, with some sobering results.

Unfortunately, customs officials do not differentiate between taxi drivers and Uber drivers during their inspections. | Photo: Symbolic image Customs Lörrach
Unfortunately, customs officials do not differentiate between taxi drivers and Uber drivers during their inspections. | Photo: Symbolic image Customs Lörrach

The focus of the review was on compliance with the statutory minimum wage. An obligation that apparently has not yet become routine in the everyday lives of many drivers. Where the legal rule for fair remuneration should apply, a glaring discrepancy between expectations and reality often became apparent. However, it remains unclear who exactly violated the rules - taxis or rental cars. The customs authority does not differentiate between the two types of operations in its report.

High Staff Turnover and Lack of Social Security Registrations

What is clear, however, is that there is a need for action. In around 500 cases, there were indications of missing social security registrations or undeclared secondary jobs - keyword: unlawful receipt of social benefits. 30 investigations were initiated directly during the inspections, four criminal proceedings for illegal residence. This is also part of the everyday life of the industry: high staff turnover, many temporary workers - and apparently a lax approach to legal requirements in some places.

A look at the regional press provides a more precise picture. In Hagen, for example, five taxis without valid licenses were taken out of service. The city acted immediately, removing the registration numbers, and the operation had to be ceased. In Ulm, a driver was checked who was simultaneously receiving unemployment benefits and driving more hours than reported to the Employment Agency. Two other drivers could not present any documents – they got away with warnings.

No information on whether the violations were committed by taxi or Uber drivers

Expired passenger transportation permits, missing work records, incomplete payroll documents – many violations that appear formal but ultimately reveal a structural problem: too often, the taxi industry – like the rental car industry – is driven into wear and tear. Those who want to establish themselves between a shortage of personnel, cost pressure, and digital platforms save on the wrong corners. And in the end, they find themselves the focus of investigations.

Nevertheless, the numbers also show: it's not about isolated cases but an industry that continues to operate in part with grey areas. Those who work lawfully sometimes unintentionally get lumped together. The problem is thus not only a legal one – but also a communicative one. The many businesses that work cleanly and responsibly are interested in oversight. But they also have a right to differentiate clearly. Between illegal work and honest craftsmanship. And above all, between taxi operators and platform service providers!

In the end, what remains is: the inspections were necessary – and their results a reflection. A reflection into which the industry must now collectively look. And the customs authority? It should also take a closer look next time. Not just at the documents – but also at the differences.

 

 

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