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Uber continues to expand – and the law lags behind
According to its own information, Uber arranges rides through the options UberX and Uber Comfort to local rental car companies and through Uber Taxi to traditional taxi companies. The prices for UberX and Comfort are displayed in advance and do not change in the event of a traffic jam. For Uber Taxi, the local taxi tariff applies. According to Uber, all rides can be paid for cashlessly.
Legal Gray Areas and Violations
In Germany, Uber continues to face criticism. A central issue is the so-called return obligation: rental cars must return to their base after each ride and are not allowed to wait for new orders. This regulation is intended to ensure fair competition with the taxi industry. In practice, this obligation is often disregarded. For example, taxi drivers at Munich Airport regularly documented rental cars waiting there for new orders instead of returning to their base. The supervisory authorities were informed, but often without consequences.
Courts have repeatedly determined that violations of the return obligation are serious and can lead to the revocation of the concession. The Administrative Court of Düsseldorf confirmed the revocation of the concession of an Uber partner due to multiple violations.
Working Conditions of the Drivers
The working conditions of drivers mediated by Uber are also criticized. Many drivers report precarious employment conditions and high pressure to complete as many trips as possible. The pay is often low, and social benefits are lacking.
Uber's Expansion in North Rhine-Westphalia
The American platform operator asserts that it is only responding to the growing demand for flexible mobility services. However, in reality, Uber is engaging in a radical displacement competition. As long as the legal and social shortcomings of the "ride broker" are not consistently addressed, the taxi industry will be at a disadvantage.
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