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When the algorithm fails - and why the taxi is reliable
A journalist from the Berliner Zeitung (B.Z.) complains that she increasingly has the problem that vehicles ordered through the Uber or Bolt app do not arrive as announced. According to the author, ride services are the safest, easiest, and most reliable way to get quickly from A to B, especially at night. Therefore, she books vehicles from Uber, Bolt, or Bliq. However, lately, it happens more often that the announced rides are canceled with the justification that no driver can currently be found for this service.
A Bolt spokesperson explained to the B.Z. upon request that this was due to the generally sharply increased demand, the overall driver shortage – and the delayed approvals from authorities.
Systematic Legal Violations
Behind these inconveniences lies a more serious problem: systematic legal violations. In Berlin, for example, a car rental company operating through platforms like Uber and Bolt was fined 500,000 euros for conducting over 100,000 rides without authorization. Investigations in Frankfurt revealed that subcontractors used forged documents and employed drivers without a passenger transportation license. These are just two examples, but there are many more documented. It is also an open secret that platform operators systematically disregard the rental car return obligation.
Authorities finally respond
Berlin has already taken a quarter of the vehicles from Uber and Bolt off the road because permits were missing or faulty. In Frankfurt, the regulatory office plans to match rental car concessions with vehicles listed by ride-sharing services to prevent illegal rides. Unfortunately, in many places, the authorities are unable or unwilling to conduct close-knit controls, allowing platform operators to continuously expand their business area.
Take a taxi – flat rates are increasingly possible
In contrast, there is the traditional taxi. Taxi drivers have an official permit, are socially insured, and are subject to strict controls. They not only offer reliable transportation but also legally impeccable service.
In times when digital platforms often promise more than they deliver, the taxi remains a reliable partner – especially when it matters. Hopefully, the B.Z. journalist will also come to their senses and order a taxi next time.
Content automatically translated.
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