Lawsuit leads to changes: Uber stops misleading price range

After the warning from Hallo Taxi 3811 GmbH, Uber has changed the price range for taxi rides in the app. The adjustment ensures more fairness in competition. The article explains which further measures are necessary to improve the market.

After legal actions, Uber removed the misleading price range in the app, leading to fairer competition in the Hanover taxi market. | Photo: Sasun Bughdaryan via Unsplash
After legal actions, Uber removed the misleading price range in the app, leading to fairer competition in the Hanover taxi market. | Photo: Sasun Bughdaryan via Unsplash

Uber has submitted a cease-and-desist declaration and committed to removing the display of a price range for taxi rides in Hannover in the Uber app in the future. The decision was made following a warning from Hallo Taxi 3811 GmbH.

Discrepancies in Price Display

The warning was issued due to discrepancies in the display of the price range for taxi rides in the Uber app. The indicated range did not match the actual fare payable. It turned out that the actual price for the ride was always below the indicated price range, which could lead to confusion among users.

Legal Steps and Resolution

Hallo Taxi 3811 GmbH sought legal advice on this matter and proceeded against Uber through Schalast Law Firm. Dr. Lars Maritzen, a partner at the firm, led the legal actions. Uber responded to the warning and changed the display of the price range in the app.

Impact on Competition in Hannover

With the change in price display in the Uber app, the competitive conditions in Hannover are seen as fairer by Hallo Taxi 3811 GmbH. The next challenge lies in the establishment of minimum fares and the introduction of an obligation to use distance meters for rental cars. These measures would further improve competition.

Content automatically translated.
Logobanner Liste (Views)