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Four years of the PBefG amendment: Plenty of leeway, little regulation
Four years ago, the amendment to the Passenger Transport Act (PBefG) came into force. It was intended to bring order to a changing market – with new platform providers, app-based bookings, and flexible mobility concepts. Today, the German Taxi and Rental Car Association draws a mixed conclusion.
“The mediation of taxi rides via dispatch centers has significantly decreased,” said Michael Oppermann, managing director of the association, ahead of an online meeting on the quality initiative.
Since 2023, taxi dispatch centers in large cities have recorded a 26 percent decline in mediated rides. The traditional model is under pressure – not only from Uber, Bolt, and others but also due to hesitant political implementation.
In 2021, a lot was planned. The amendment was primarily intended to achieve one thing: to legally follow the digital transformation. Ride-sharing services were to be more strongly regulated, and municipalities were to be strengthened as central players.
“But the reality is: many cities simply do not take this responsibility seriously," says Oppermann.
Only a few cities like Leipzig or Heidelberg have introduced minimum tariffs for platform rental cars – an option explicitly provided by the new law. In most other cities, according to the association, a “wild west state” still prevails, where rental car providers operate by their own rules. Control, as provided for by the law, hardly takes place.
There is also a standstill with the so-called "Small Specialist Knowledge", a simplified qualification for driving personnel in the taxi industry. The measure has already been included in the legislative amendment but has not been implemented to this day.
The federal association is now taking matters into its own hands and launching a digital quality offensive. At an online meeting on Friday, August 1, at 11 a.m., it is presenting a new app. It aims to improve service and standards in the taxi industry – and regain the trust of passengers.
"Our passengers should get out satisfied – and get back into the taxi next time," said Oppermann.
The industry is thus not only in competition with new providers but also faced with the task of making its own profile and quality visible. The app is a start. But the question remains: When will the municipalities finally follow suit?
Content automatically translated.
Taxi-Fahrzeuge (Pkw) , Taxi-Newsletter, Taxameter, Taxi-Fahrer , BZP – Deutscher Taxi- und Mietwagenverband , Straßenverkehrsordnung (StVO) , Krankenbeförderung , Weiterbildung , Taxi-Konzessionen , Verkehrspolitik , Mietwagenbranche , Taxi-Apps , Berufskraftfahrer-Qualifikations-Gesetz BKrFQG) , Taxizentralen , Personal, Gehälter, Arbeitsschutz , Wirtschaftsnachrichten , Werbung , Taxi-Folierung , Taxi-Umrüster , Straßenverkehr , Elektromobilität, Taxifuhrpark und -flottenmanagement , Taxi-Versicherungen , Hybrid, Diesel, Erdgas , Taxi-Magazin
